Privacy Policy

Effective date: August 11, 2026

This policy explains what Gone Wrong Gaming (“we”, “us”) collects through the Gone Wrong Servers website at gonewronggaming.com, why we collect it, and what we do with it. The short version: we collect as little as possible, we don't sell it, and we tell you plainly when something changes.

Retired marketing email collection

This website no longer offers beta-list, Founders Access, gaming newsletter or game-request email forms. The public site does not use an email address as a condition of downloading the beta or reading Server Help.

Historical website marketing-email records were removed from the live content database after an encrypted owner-only archive was verified. The archive is retained only for recovery and deletion accountability, not for sending marketing. To ask about a prior signup, email Support@gonewronggaming.com from the address involved.

Support emails

If you email support, we keep the correspondence so we can help you and improve the product. Support emails may include technical details you choose to share (like log excerpts). Don't send us passwords — we'll never ask for them.

Hosting, security and cookies

This website is delivered through Cloudflare, which processes network and security information needed to deliver the site and resist abuse. We use Cloudflare's aggregate delivery and performance reporting and Google Search Console's aggregate search reports to understand page reach, search queries and site health. We also record a small set of first-party conversion events when someone selects a download, product-tour, support or Discord link. Those events contain the event name, current page path and a short placement label. They do not contain an email address, account identifier, query string, referrer, cookie or browser fingerprint. These tools are not used to build advertising profiles, and we set no advertising or analytics cookies on this site. Stripe may use essential security and payment cookies on its hosted checkout pages when paid sales open.

Software downloads

Gone Wrong ServersBETA is downloaded from the project's public GitHub release. GitHub records ordinary request information and publishes an aggregate download count for the release asset. The website uses that aggregate count to measure downloads; it does not receive a list of who downloaded the installer. We will not add hidden app telemetry: if the app ever reports anything home, it will be disclosed here and in the app itself.

Payments, support contributions and Pro licensing

When payments open, Stripe will process optional one-time support contributions as well as Pro checkout, payment methods, receipts, renewals and billing changes. We do not receive or store your full card number. We receive the information needed to record the transaction, such as your email, Stripe customer, payment or subscription identifiers, amount, payment status, plan, renewal status and paid-through date.

We use that information to create and maintain your Pro entitlement, enforce its device limit, provide the 14-day offline grace period, answer billing questions, prevent fraud and keep required financial records. Stripe handles its data under the Stripe Privacy Policy.

How long we keep data

The encrypted Phase 2 retirement archive is kept only as long as it is needed for recovery and deletion accountability, with access limited to the owner's Windows account. Support emails are kept as long as they're useful for helping you. Billing and entitlement records are kept while your account is active and afterward as needed for refunds, fraud prevention, tax, accounting and legal obligations.

Your rights

You can ask us at any time what we hold about you, ask us to correct it, or ask us to delete it. Email Support@gonewronggaming.com and we'll sort it out.

Changes to this policy

If this policy changes materially, we'll update the effective date above and note the change prominently on this page. We won't quietly expand what we collect.

Contact

Gone Wrong Gaming · Support@gonewronggaming.com