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Support

Stuck? That's our department.

When server hosting goes wrong, we make it right. Start with the game or problem that matches what you see.

Game guides

Fix the server your friends are waiting on

Current, game-specific answers written in plain language. Each fix protects your world first and keeps technical details optional.

FAQ

Questions we hear a lot

Do I need to know anything about servers to use this?
No. Gone Wrong Servers is built for people who have never hosted anything. You pick a game, answer a few plain-language questions, and the app installs and checks everything. If you are experienced, an expert view exposes the full settings surface — nothing is locked away.
Will importing my existing server change or move my files?
No. Import manages your server exactly where it is. Your worlds, settings and mods are never moved, rewritten or deleted. If you stop using Gone Wrong Servers later, your server keeps working without it.
What happens to my world if an update breaks the server?
What happened: a game update made the server unstable. Why: game patches sometimes change save formats or break mods. What to do: roll back with World Recovery — a recovery point is taken before updates, and rollbacks are verified and never delete the world they replace.
My friends can't connect. Where do I start?
Start with Connection Setup in the app. It checks your firewall rules, walks through router port forwarding for your specific game, and then verifies that a real player can reach the server — so it tells you which link in the chain is broken instead of leaving you guessing.
Does my PC need to stay on for friends to play?
Yes — the server runs on your Windows PC, so it must be on and awake for players to join. PC Capacity in the app shows what your machine can comfortably host, and Pro's Guardian can bring servers back automatically after a reboot.
Is the Free version actually enough to host a server?
Yes. Free includes everything required to install, configure, connect, update, back up and recover a server. Pro adds automation and protection — scheduled backups, automatic updates, and the Guardian watchdog — for servers you want running without daily attention.
When can I get it?
Gone Wrong Servers is available as a public beta download. No email signup is required. Beta software can have rough edges, so keep independent backups of any world you care about.
Which games are supported?
Gone Wrong Servers supports 11 dedicated games: Palworld, ARK: Survival Ascended, Valheim, Enshrouded, 7 Days to Die, Abiotic Factor, Minecraft Bedrock, Minecraft Java, Rust, Project Zomboid, and Conan Exiles Enhanced. Each game gets game-aware setup, imports, settings, backups, recovery, connection checks, and its own server-help library.

Didn't find it? Email Support@gonewronggaming.com and tell us: what happened, what you expected, and which game you were hosting.